Wayne Kahler, founder of Kahler Automation in Fairmont, credits his father with his success. His father, Roy, taught him to “take care of the customer and everything else will be taken care of.”
“I claim my father’s statement,” Kahler says. “If I don’t think a customer is getting what they want, I’m asking questions. A business consultant said I’ve given out too many resources in satisfying customers and have not made as much profit as I could have made. We didn’t retain his services—and we’ve grown and grown.” That growth resulted in a February 2007 move to a 21,000-square foot building in Fairmont’s industrial park.