Thriveon technician attains CompTIA A+ Certification
Michael Poppler, Systems Support Technician at Thriveon, has attained the CompTIA A+ Certification. This credential signifies Michael’s solid knowledge of Tier One Help Desk processes and his motivation to continue his professional education in the Information and Technology industry. The certification process consists of coursework and two rigorous exams facilitated by CompTIA, a vendor neutral industry organization.
“Although I just completed my B.S. degree last year, I knew that taking the course would help me advance my career,” Poppler said. “I was fortunate that my employer covered the cost for the training and the exams. It’s evident that Thriveon is a company that really values learning and supports employees’ desires to increase their knowledge and skills, and pursue advanced credentials.”
Poppler began his employment at Thriveon after graduation from St. Cloud State University in May of 2015. As a Tier One Systems Support Technician, he works directly with clients to assess and resolve support requests. In addition to utilizing his knowledge of hardware and software technologies, Poppler is skilled in applying problem solving techniques and expert communication to help clients on a daily basis.
“Michael has been phenomenal in his position,” said Jake Bloedow, Service Manager for Thriveon. “He’s good at making judgment calls and is always willing to take on new challenges. He has also contributed some great ideas on how to better our team and deliver a better client experience.”
In feedback surveys, the words used to describe Poppler include: friendly, prompt, pleasant, knowledgeable, helpful, courteous and fast. Thriveon clients agree that Poppler is an asset to the company. Learn more about CompTIA at https://www.comptia.org/
About Thriveon
Founded in 2002, Thriveon is a family owned Managed IT Services Provider serving businesses in Minnesota by offering technology leadership and a whole IT department for a fixed monthly fee. We help companies with anywhere from 15 – 500 computers improve how they leverage information and technology to grow and achieve business success. Our proprietary Information Technology Strategy (ITS)™ model allows us to create and implement IT services according to each client’s unique business needs for best return on IT investment today and in the future. Our mission is to be the most helpful information and technology firm with a focus on empowering people to create business success with information and technology. Visit www.thriveon.net or follow Thriveon on facebook.com/Thriveon01 and twitter.com/Thriveon1
